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Frequently Asked Questions

What time is check-in and check-out?

Are all the home’s amenities listed on the website included in the price?

Is your kitchen fully equipped?

Is there shopping nearby?

Are there cleaning supplies?

Is the home cleaned daily?

What about smoking and pets - are they allowed in your home?

Where do I check in?

How do I check out?

What is "self-catering"? What supplies will be in the home?

What does the linen package include?

 

 
 

What time is check-in and check-out?

Baydreams will be available for check-in at 3:00 p.m. Your check-out time is 11:00 a.m. on your departure date. A vacation home requires more time to clean than a hotel room; therefore, please help us prepare for our next guest by checking out on time.

 

Are all the home’s amenities listed on the website included in the price?

All listed amenities are free to all our guests at no extra charge.

 

Is your kitchen fully equipped?

Yes, our home has 2 fully equipped kitchens. Each has everything you will need for a perfect vacation including: pots and pans, cooking utensils, silverware, dishes, stove, microwave, refrigerator (with ice maker), coffee maker, toaster and dishwasher.  Some bonus appliances such as a rice maker, blender, ice-cream maker, crock pot, electric griddle, crab pot, etc are available for your use, free of any extra charge, in the main kitchen.

 

Is there shopping nearby?

Yes, there are numerous grocery stores, drug stores, gas stations and waterfront restaurants within a few minutes of Baydreams. The Queenstown Outlets are a short 5-7 minute drive away.

 

Are there cleaning supplies?

We provide regular cleaning items such as a mop, broom, dustpan and vacuum. There will be an initial supply of paper products such as toilet paper and paper towels in the home when you check in. We also try to keep a supply of plastic garbage bags, dish detergent and laundry detergent in the home. As this style of vacationing is considered “self-catering” you may need to replace an item during your stay. Please be considerate to the next guest (and us), and do not take any supplies that were in the home when you arrived.

 

Is the home cleaned daily?

No, our home is cleaned prior to your arrival and after your departure. There is no cleaning charge unless you stay less than 3 nights. A mid-stay clean and shine can be arranged at additional cost.

 

What about smoking and pets - are they allowed in your home?
For the health and safety of all of our guests, pets and smoking are strictly prohibited. Although we love our family pets, we do not bring them to the vacation home. In order to protect our guests with pet allergies, we have to ask that you leave your pets at home as well. As for smoking, remember – this is our home away from home. We spend as much time in the home as we can! We do not smoke, nor do we allow smoke in our “everyday” home. Please respect this restriction. If you smoke, we request that you do so outside, away from any open windows, and dispose of all us butts. We thank you in advance for your cooperation and understanding. If it is discovered that smoking or a pet has been in our home, there is an automatic charge of $500 to cover the cost of professionally cleaning all carpets and upholstery. There is also an additional charge should a pest control company’s services be required.

 

Where do I check in?
You can check-in right at our home! Joe Childs (co-owner) will meet you at the house normally anytime after 3pm unless previous arrangements have been made with him. Please give him a call when you are at least 1 hour away from the house. His cell number is 410-310-8852. He will program the keypad lock with a 4 digit code of your choosing upon your arrival. He will also answer any questions you may have about the home, as well as review the hot tub use and restrictions.

 

How do I check out?
Checkout time is normally 11:00AM or earlier - unless you have made other arrangements with us in advance. Late checkouts that have not been approved ahead of time will incur at least a $100/hour late checkout fee.
With that said, the check-out process is relatively simple.
Before you leave…

  • Empty all wastebaskets and put trash in the large trashcan in the driveway. Leave recyclables in plastic garbage bags in the garage.
  • Kindly place all used dishes and silverware in the dishwasher and start it.
  • Please turn off lights and appliances, empty coffee maker of grounds, lock all windows, doors and sliding doors before you leave.
  • Make sure all umbrellas are closed, all kayaks, life vests, outdoor furniture etc, are all back in their original location.
  • Place used sheets and towels only in the laundry room. Please leave all comforters, blankets, mattress covers, etc on the bed.
  • As a courtesy to future guests, and us, please try to leave the home in a reasonable state of cleanliness.
  • Please remember to take all of your personal belongings, as  we will try to find and return things if you let us know, but we cannot be held responsible for items left behind.
  •  Finally, have a safe trip home, and come back to stay with us again!!

 

What is "self-catering"? What supplies will be in the home?

"Self-catering" is defined as a vacation where you provide many of the things you need (such as paper products, soap, etc). In most cases, self-catering means that a starter supply of toilet paper, dishwashing detergents and possibly soap will be in the home when you arrive - you will have to purchase and supply what you need once the starter supply runs out. We provide regular cleaning items such as some cleaning products, a mop, broom, dustpan and vacuum: however, the home will not be cleaned during your stay unless you arrange to pay for a mid-stay cleaning prior to your arrival. This is because unlike a hotel, we do not have a huge supply closet and housekeeping staff to replenish what you use. With that said, we want you to know that our home will be a little different than the typical "self-catering" home. There will be an initial supply of paper products such as toilet paper (1-2 rolls in each bath) and paper towels in the home when you check in. We also try to keep a supply of plastic garbage bags, dish detergent and laundry detergent in the home. We even try to keep commonly used items such as plastic wraps, aluminum foil, sugar, salt/pepper, and coffee filters in the home. Also, guests often leave these things behind so you may want to check that before buying your own. Please note that you still may need to replace an item or two during your vacation - we do not replenish these items during a stay. We ask that you be considerate to the next guest (and us), by using only what you need, replacing what you empty, and by not taking any supplies with you that were in the home when you arrived.

What does the linen package include?

The linens include all of the beds made with freshly laundered sheets, and sheets, blankets, and pillows for each of the 2 sleeper sofas will be provided (these can also be made up ahead of time for your convenience if you wish). There will be at least 2 bath towels, 1 hot-tub towel, and a washcloth per guest, and kitchen towels in each kitchen. Two of the three bathrooms are equipped with a hairdryer.

 

To book a reservation, call:

301-706-0868 or 410-310-8852 and say: "I'm calling about Baydreams."

Have Questions? Email us: HERE

Copyright © 2012 Baydreams Home Chesapeake Vacation Home. All Rights Reserved. © 2011 Joetronics.